FAQs

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our general question

Got questions about how ECS can help your business? You’re not alone! This FAQ section answers some of the most common questions we get about our energy management services. From tracking and analyzing energy usage to negotiating the best rates with suppliers, we’re here to help you every step of the way. Take a look below to see if we’ve answered your question, and don’t hesitate to reach out if you need more info

How can ECS help me with energy management?

 Let ECS you track, analyze, and optimize your energy usage, identifying opportunities to reduce waste and lower costs.

What industries can benefit the most from ECS services?

Every business can benefit from ECS, whether you're in retail, hospitality, non-profit, construction, and more.

Can ECS handle my diverse needs of utilities

Meet your diverse utility needs with ECS. Our experts specialize in various energy domains, offering extensive knowledge and expertise in merchant account management and beyond.

How does ECS ensure my business receives the best energy rates?

Our team continuously tracks market rates and negotiates on your behalf with suppliers through our internal tools.

How can ECS help me with energy management?

Let ECS track, analyze, and optimize your energy usage, identifying opportunities to reduce waste and lower costs.

Why is the price suggested by a TPI considered unique?

Our unique prices are tailored to your business's specific energy needs, maximizing savings and efficiency.

our common question

Your business keeps you busy enough; worrying about utilities shouldn’t slow you down. We hear questions like these daily at ECS, so here’s a quick FAQ to clarify things and help you focus on what matters.

What happens when you cancel your direct debit?

Canceling your direct debit can lead to extra charges and disrupted service. We help you navigate payment options.

How does a TPI negotiate prices for a business?

We secure the best energy, gas, and water tariffs for your business through market analysis and strong supplier relationships.

What is a smart meter?

Smart meters are the latest generation of metering technology, allowing you to regulate your energy consumption fully.

How Can a Smart Meter Help?

A smart meter provides accurate energy tracking and automatic readings, ensuring precise bills that reflect your actual usage

Why is quality customer support important?

Reliable support ensures quick issue resolution, minimizing disruptions, protecting finances, and maintaining your business reputation.

Looking to switch business energy suppliers?

If you're out of contract, we help decide whether to renew with your current provider or switch, managing the entire process so you can focus on your business.

I'm moving premises; what do I do for my energy supply?

Switching utility suppliers may not be your priority, but it’s a chance to secure better energy, internet, and card payment tariffs. Let ECS handle the entire process for you!

 

A lot more companies offering similar services?

With more than 300 energy brokers to choose from, navigating the market can be tough, as each broker has limitations on the suppliers they can offer.

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About Company

Our aim is to give the best possible service and prices so you can save and invest where it is needed the most.

Contact Us

Number

+44 330 001 0427

Location

Unit MF6A Old Mill Complex Brown Street , Dundee, United Kingdom
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